Warranty and Complaints

WARRANTY

We care about our products and naturally do our best to deliver them to you in top condition. However, it sometimes happens that an order is damaged during transport or something else happens that entitles you to a warranty claim.

If you discover, or should discover, a defect in the product, you must contact us within a reasonable period of time. A reasonable period is at least two months. Under certain circumstances, a period longer than two months may also be acceptable.

If you contact us in time, we will arrange for a free repair or replacement.

COMPLAINTS

It can always happen that something doesn't go exactly as planned. We recommend that you first report any complaints to us by emailing info@gymbabe.nl . If this doesn't lead to a solution, you can submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil